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FAQ’s

How Can help you?

When will I receive my order?

Your order will be delivered within 24hrs for all orders within Lagos that is cleared before midday while for orders outside Lagos will be delivered within 3-5 days as committed at the time of order placement.

On rare occassions Order delivery may be delayed due to unforeseen circumstances and we would do our best to communicate with you duly.

But be rest assured, we are working round the clock to deliver your order as soon as possible.

I have received damaged items

We are sorry you had to experience this. Kindly make a video recording and image captures of how the package was recieved and mail to orders@nestrxstores.com or whatsapp us on – 08163781295.

We will try to resolve this on priority.

Items are different from what I ordered

We are sorry you have had to experience this.
To initiate a return of the wrong item, please make a video recording and image captures of how the wrong order  recieved and mail to orders@nestrxstores.com or whatsapp us on – 08163781295.
We will try to resolve your concern on priority.

Items are missing from my order

We are sorry you had to experience this.
Kindly make a video recording and image captures of how the package was recieved and mail to orders@nestrxstores.com or whatsapp us on – 08163781295. We request you to reach out to us within 48 hours of your order delivery so that we can investigate the matter.

I want to modify my order

Sorry, once your order is confirmed, it cannot be modified. Please place a fresh order with any modifications.

But if you are able to reach us via mail on orders@nestrxstores.com or whatsapp us on – 08163781295 before your order is shipped out we can modify yor order.

How can i become a wholesale or buy wholesale quantity and price?

To become an wholesaler kindly send a mail to orders@nestrxstores.com or whatsapp us on – 09138701359.

Still Have a Question?

If you cannot find answer to your question in our FAQ, you can always contact us. We will answer to you shortly!

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